It used to be that as companies got bigger, they got less personal. Now the opposite is true. Facebook understands what you're interested in, so offers more relevant ads. Amazon understands what you want to buy, so suggests the next book. This takes book shops out of business. You don't need to be in technology for this to be affecting your business today.
In the video below, Singularity University graduate, Roger Hamilton outlines how AI is already having a dramatic impact on our lives and the ways we conduct business. He cites the example of how IBM's Watson is now moving into medicine and banking. Also Apple's Siri is showing us already that computing in the future will be less about sitting at a PC and typing, but it will be ubiquitous and natural.
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